Delivery & Returns

Delivery

1-2 business days  by Acs Courier – Collect your order  in Acs Courier nearby your place 

 Home Delivery by Acs Courier (Goods are delivered to your door of delivery address)

All orders are insured and have a guaranteed delivery day.

Orders must be received by 13.00 PM Monday – Friday to ensure next day delivery.

This service cannot be guaranteed at any other time. If you request next day delivery Friday – Sunday, on any Bank Holiday or after 13.00PM it will be dispatched by next day delivery the next available working day.

Returns

If you receive any items which are damaged please return the items and we can either offer a refund or replacement. At the discretion of our management, we may require photographical evidence to support claims for damages.

If you wish to cancel your order please notify M.C Grand Shop in writing or by email within 14 days of the date of delivery and return all goods.
Returned items should be sent by ACS Courier Omonias – Limassol . M.C.Grand Shop will not cover return postage cost.

Items can only be returned if they remain unopened, opened packages of any kind will not be eligible for a refund.

In the rare event of a customer receiving an incorrect item M.C Grand Shop will upon receipt of the returned incorrect item, send the correct item and refund the return postage. 

Please contact our customer services team on 70000057 or inbox to us : grandshop@cytanet.com.cy